Personnel management in a medical organization: modern tools and technologies

DOI

https://dx.doi.org/10.18565/aig.2023.3

Avdeeva О.V., Minakova Е.N., Goloshubov P.А., Verkhovtsev А.А., Kaverina Е.V., Nikolaeva А.V.
1) Academician V.I. Kulakov National Medical Research Center for Obstetrics, Gynecology and Perinatology, Ministry of Health of Russia, Moscow, Russia; 2) Peoples’ Friendship University of Russia, Medical Institute, Moscow, Russia

Relevance: A loyal, engaged and satisfied employee is more productive and influences positively the overall productivity and success of the organization.
Objective: To study the characteristics of employees that directly affect labor productivity using three evaluation indicators (loyalty, engagement and satisfaction); information technology use is taken as an example.
Materials and methods: The research process was modeled using an empirical method. During the observation, an experiment with the use of information technologies was carried out.
Results: Corporate survey with the use of information technologies allowed us to computerize and correctly evaluate 1009 respondents. The analysis of qualitative and quantitative indicators followed the survey which helped us to understand the characteristics of the personnel, their productivity, attitude and loyalty to the organization.
Conclusion: The above methodology makes it possible to evaluate personnel in the shortest possible time, change the content of questionnaires for specific goals and objectives of the organization, create a database of the most productive employees or identify negative factors, evaluate the behavior of an employee in real situations in the future. This technique helps to remove numerous routine tasks from human resources managers, make their time free for solving other issues, thereby allowing them to be closer to employees, react faster to changes in the team, analyze data and manage human resources more successfully.

Authors’ contributions: Avdeeva О.V., Minakova Е.N., Nikolaeva А.V. – developing the concept and design of the study; Goloshubov P.А., Verkhovtsev А.А. – developing the programme and collecting the material; Аvdeeva О.V., Minakova E.N., Kaverina Е.V. – processing the material and writing the text of the article; Аvdeeva O.V. – editing the text.
Conflicts of interest: The authors declare that there are no conflicts of interest.
Funding: The study was carried without sponsorship.
Authors' Data Sharing Statement: The data supporting the findings of this study are available on request from the corresponding author after approval from the principal investigator.
For citation: Avdeeva О.V., Minakova Е.N., Goloshubov P.А., Verkhovtsev А.А., Kaverina Е.V., Nikolaeva А.V. Personnel management in a medical organization: modern tools and technologies. Akusherstvo i Ginekologiya/Obstetrics and Gynecology. 2023; (4): 120-131 (in Russian)
https://dx.doi.org/10.18565/aig.2023.3

information technology

automated test methodology

personnel satisfaction

employee engagement

personnel loyalty

personnel evaluation

personnel management system

Full text (in Russian)

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Received 12.01.2023

Accepted 11.04.2023

Oksana V. Avdeeva, Chief Nurse, Academician V.I. Kulakov National Medical Research Center for Obstetrics, Gynecology, and Perinatology, Ministry of Health of Russia, o_avdeeva@oparina4.ru, 117997, Russia, Moscow, Academika Oparina str., 4.
Elena N. Minakova, Deputy Chief Physician for Work with Medical Personnel, Academician V.I. Kulakov National Medical Research Center of Obstetrics, Gynecology and Perinatology, Ministry of Health of Russia, e_minakova@oparina4.ru, 117997, Russia, Moscow, Academician Oparina str., 4.
Petr A. Goloshubov, Academician V.I. Kulakov National Medical Research Center of Obstetrics, Gynecology and Perinatology, Ministry of Health of Russia,
p_goloshubov@oparina4.ru, 117997, Russia, Moscow, Academika Oparina str., 4.
Andrey A. Verkhovtsev, Academician V.I. Kulakov National Medical Research Center of Obstetrics, Gynecology and Perinatology, Ministry of Health of Russia,
a_verhovtsev@oparina4.ru, 117997, Russia, Moscow, Academika Oparina str., 4.
Elena V. Kaverina, PhD, Associate Professor, Department of Public Health and Hygiene, Medical Institute, Peoples' Friendship University of Russia, kaverina-ev@rudn.ru, https://orcid.org/0000-0002-0264-8543, 117198, Russia, Moscow, Miklukho-Maklaya str., 6.
Anastasia V. Nikolaeva, Chief Physician, Academician V.I. Kulakov National Medical Research Center for Obstetrics, Gynecology and Perinatology,
Ministry of Health of Russia, a_nikolaeva@oparina4.ru, 117997, Russia, Moscow, Academika Oparina str., 4.

Personnel management in a medical organization: modern tools and technologies

Avdeeva О.V., Minakova Е.N., Goloshubov P.А., Verkhovtsev А.А., Kaverina Е.V., Nikolaeva А.V.

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References

About the Authors